Results-driven Virtual Assistant, Bookkeeper, and Customer Support Specialist with 5+ years of experience in remote administration, financial management, and client support. Skilled in CRM systems, QuickBooks, Xero, and process coordination, I help businesses streamline operations and maintain accurate records.
Provided bookkeeping and administrative support for international clients, handling AP/AR, invoicing, and bank reconciliation with precision.
Delivered professional customer service via phone, email, and CRM platforms, resolving inquiries and ensuring client satisfaction.
Experienced in order processing, documentation, and team coordination for fast-paced industries including food service and logistics.
Proficient in tools such as HubSpot, Asana, Notion, Google Workspace, and Microsoft Office for project management and communication.
Highly organized, adaptable, and committed to delivering efficient support that helps businesses save time, reduce errors, and improve customer relationships.
