Reliable and people-focused customer service professional with 6+ years of experience in the BPO industry and over 2years supporting medical and wellness clients as a Virtual Assistant. Experienced in patient coordination, appointmentscheduling, customer support, and administrative tasks using healthcare and CRM platforms. Known for beingorganized, adaptable, detail-oriented, and able to thrive in fast-paced remote environments while delivering excellentcustomer support and communication.
