Hi! I’m Christine, a customer support and virtual assistance professional with 6+ years of experience supporting customers, businesses, and international clients across customer service, e-commerce, and back-office operations. My background includes handling customer inquiries through live chat and email, resolving billing and account concerns, processing refunds and cancellations, troubleshooting issues, and managing payment disputes and chargeback cases. I also have experience providing administrative and e-commerce support, including data entry, bookkeeping assistance, social media content management, and other operational tasks. Areas of expertise: * Email & Non-Voice Customer Support * Virtual Assistance & Administrative Support * E-commerce & Back-Office Operations * Chargeback & Dispute Management * Data Entry & Documentation * Bookkeeping Assistance * Social Media Content Support Tools I’ve worked with include: Zendesk, Google Workspace, Slack, QuickBooks, Amazon Seller Central, Canva, Confluence, and various e-commerce and dispute management platforms. Throughout my career, I’ve been recognized as a Top Performing Employee. I’m interested in remote opportunities in Virtual Assistance, Administrative Support, and Email/Non-Voice Customer Support, where I can contribute my organizational skills, attention to detail, written communication, and customer-focused approach. If you’re looking for someone reliable, adaptable, and experienced in customer and operational support, I’d love to connect! 📩 Feel free to send me a message via email: -----------
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