*Experienced Customer Support Representative | Quality Assurance & Process Improvement 5 years of experience in high-volume support environments with a dedicated focus on quality monitoring, compliance, and service excellence.
*Bachelor Degree Holder in Tourism Major in Travel and Tours
*Knowledgeable using SalesForce, Microsoft Office, Zendesk, Slack, Shopify, Gorgias, PBI and Google workspace
*Has an experience with an e-commerce account
*Has an experience with account moderation
*Has an experience with food online delivery
*And has experience supporting back office for a web and mobile work management platform
*A Real-Time Analyst
*Reservation Officer / FO Department
*An event coordinator
