EXECUTIVE VA|DIGITAL MARKETING SPECIALIST | SOCIAL MEDIA MANAGER | FB ADS MANAGER | PROJECT MANAGER | SALES FUNNEL DESIGNER
Are you an employer who’s seeking for a versatile Filipino freelancer who can offer a professional help in your business? Are you tired of handling administrative tasks for your business and puzzled on how to increase traffic in your Social Media accounts? If your answer is yes, then we should speak.
My name is Karen and you can contact me here. You can count on my administrative and social media expertise. I have a knack for moderating and analyzing social media sites and passion for the internet. I’m confident in my ability to make anything I put my mind to success. I work quickly, confidently and efficiently because I love what I do. I’m extremely motivated and a great manager of time. Furthermore, I believe that my organizational, analytical and project management skills are essential for meeting deadlines and delegating responsibilities while fostering an environment of teamwork.
I have a degree in Business Administration major in Business Management. I have more than 8 years in the customer service industry relating to manufacturing, travel, food, insurance, education, telecommunications, logistics, and technology. My Virtual Assistant experience varies from property management, digital marketing, consultancy, healthy and archaeology. In all the previous positions I have held, I have approached them as opportunities for career advancement and discovery. I will bring the same entrepreneurial spirit and value-added vision to your company.
With me, you get someone who understands how to use top marketing platforms such as MailChimp and active campaign to effectively improve email automation flows.
SUMMARY OF SKILLS AND CAREER HIGHLIGHTS:
SMM- Social Media Management/ Social Media Marketing–More than 2 years of hands-on social media platforms on handling competitions, campaigns driving sales and improving client engagement. Used platforms like Facebook, Twitter, Hootsuite, LinkedIn, Instagram, YouTube, Pinterest and later.
Project Management and process improvement- Micromanaged a team in India, Philippines, and the US for the logistics department under account management. Handled pricing, availability, lead time and informed distributors regarding order status or details of drop shipping of orders. Improved account processes and minimized errors by calibrating the processes across all teams. Used tools like RightNow, BFO, Salesforce, Oracle Helpdesk, OTM (Oracle Transportation Management), Google sheets, MS office and emailing tools. Sent updates to teammates in India and California, Pennsylvania and Rhode Island USA. Sent customer’s shipping estimates from carriers like FedEx, UPS, United Van Lines etc. Contact freight carriers directly and developed and implemented new systems, procedures or working practices to improve customer service efficiency. Trained associates during a period of company expansion to ensure attention to detail and adherence to company policy. Proficient in using project management tools and CRM such as Asana, Basecamp 3, Slack, Trello, Siebel, Google Apps, and Salesforce.
Computer skills and knowledge of relevant software – Microsoft Office, Word press, Squarespace, Wix, GoToMeeting, Google apps (calendar, Gmail, sheets, docs.), Zoom
Communication tools: Skype, QQ Chinese, QQ International, Wechat, Whatsapp, Google Hangouts, GoToMeeting, Zoom, Ring CentralEmail Marketing tools such as but not limited to MS Outlook, Siebel, Kana, Kerio, Active Campaign, OnepageCRM, RightNow, Linkedin, Linkedin Sales Navigator, LeonardGraphic Design: Photoshop and Canva
You can assign tasks to me such as:?Research?Photo and Video Editing?Preparation of Reports???Email management and monitoring?Managing contact list?Calendar management?Appointment setting?Bookkeeping (Management of Receipts) ?Accounting ?Travel Management and Research?Wordpress Blog Management?Square space?Creating a website using WordPress or Wix?Creating charts?Creating presentations?Data Entry?Product Research?Transcription of Audio/ Video?Updating Youtube Vlogs?Mailing list management?Technical Support?Booking and Reservation?Prepare Agenda and minutes of the meetings?Converting files into different formats (PDF to word)
Why choose me?I am an admin support professional offering versatile office management skills and proficiency in Microsoft Office programs, a strong planner and problem solver who readily adapts to change, works independently, exceeds expectations and able to juggle multiple priorities and meet tight deadlines without compromising -----------munication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer services, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and wilfully familiarize myself with the product in order to provide the best possible support to customers.Prepare simple reports, Sell items on Amazon
What clients say about my work:? ? ? ? ? “Karen is doing very well!”- Susan (Balance At Work)? ? ? ? ?By way of feedback; it's been an absolute pleasure working with you. I have been impressed with how quickly you picked up the processes and campaign initiatives we are running. Your feedback, contributions to improving process and problem solving have been extremely helpful to us so thank you again for being a part of the team.-Stuart (BinaryM)? ? ? ? ? You’ve been helpful! Thank you again for all your help so far and I wish you all the best. -Client Megan (Plant-Based Nutrition & Naturopathy)? ? ? ? ?Thanks for being flexible and for all your hard work!- Client Tricia (Archaeologist/ Project Manager)
? Do you need help with your business? Visit: -----------
