Results-driven Sales and Customer Service professional with 10+ years of experience supporting U.S. clients in phone sales, customer service, lead generation, appointment setting, follow-up, and remote administrative operations.
I have extensive hands-on experience handling inbound and outbound calls, qualifying leads, building rapport with prospects, managing follow-ups, scheduling appointments, and resolving customer concerns. I’m comfortable working in fast-paced environments where communication, speed, accuracy, and professionalism matter.
I also have experience with CRM management, data entry, calendar and schedule management, team performance monitoring, quality control, reporting, and administrative support. My background in sales and operations allows me to understand both the customer side and the business side of every interaction.
I’m experienced working remotely with U.S. clients and can work independently with minimal supervision. I’m reliable, organized, coachable, and focused on completing tasks accurately while delivering measurable -----------anizational success.
Core Skills:
Sales & Closing | Inbound & Outbound Calls | Appointment Setting | Lead Generation | Lead Qualification | Customer Service | Follow-Up | CRM Management | Scheduling | Administrative Support | Quality Control | U.S. Client Support
Verified
