I started in the field of IT in 2019. I have three (3) years of experience in the area, providing technical and administrative support to the company I am working for - maximizing the use of technology for work efficiency. I am proficient in using office productivity tools such as excel, word, presentation, etc. I am used to drafting memorandums, process flows, procedural steps, and manuals. I can write IT reports such as Acceptance Test Plans and software test cases.