As an experienced Managed Service Provider (MSP) for over five years, I have expertly mastered various tools such as N-Central, Datto, and ConnectWise (Certified). My advanced knowledge of Microsoft technologies, including Active Directory, Azure, and Office 365, is unparalleled. I have demonstrated exceptional proficiency in several technologies, including data protection and backup recovery using Veeam and Datto, server operating systems, storage, and Windows desktop support. I am a meticulous creator of technical documentation using ITGlue and excel in patch and server management. My strong foundation in ITIL has enabled me to deliver exceptional services to clients with confidence.
