-A highly skilled and results-oriented ICT Technical Support Supervisor with over 14 years of experience in network administration, system administration, and technical support. Proficient in managing a wide range of IT infrastructure, including Windows Servers, VMware ESXi, VoIP systems, NAS storage, and virtualization technologies. Adept at leading teams, troubleshooting complex technical issues, and ensuring smooth operations across multi-branch environments. Committed to continuous professional growth, with a passion for learning new technologies and implementing efficient IT solutions. Seeking to contribute my expertise in a dynamic organization, where I can leverage my technical acumen and leadership skills to drive innovation, enhance operational efficiency, and achieve company goals.