Experienced and versatile professional with a strong background in customer service, finance,
and administrative support. Skilled in handling client inquiries, claims processing, insurance and
registration payments, and broker lifecycle management. Brings over 6 years of experience in
home refinancing and mortgage services across the USA and Australia, with proven expertise
in compliance, operational support, and process optimization. Adept at CRM systems,
relationship management, and quality assurance, with additional experience in administrative
roles, BPO operations, and over a decade in Food & Beverage customer service. Known for
being detail-oriented, proactive, and effective in managing multiple responsibilities.