I am responsible for providing remote assistance to business management professionals. I conduct research and organize data, interact with customers or clients on my employer’s behalf, and perform additional clerical duties like updating calendars or sorting documents. I also answer emails and phone calls from customers promptly and professionally, schedule appointments, and make cold calls to generate leads from a provided spreadsheet. I perform an online research to find addresses and contact details for a given list of companies. I am a Customer Service Representative who is a great listener and communicator with an empathetic problem-solving mindset.