Detail-oriented Virtual Assistant with experience in freight brokerage and truck dispatching. Skilled in posting and sourcing loads on load boards, communicating with carriers and brokers, negotiating rates, and tracking shipments to ensure timely delivery.
Experienced in supporting daily logistics operations including load coordination, shipment tracking, appointment scheduling, and documentation management. Familiar with load boards and Transportation Management Systems (TMS) to help keep freight operations organized and efficient.
Reliable, organized, and quick to learn, with a strong focus on clear communication, accuracy, and dependable support for freight brokers, dispatchers, and logistics teams. Detail-oriented and reliable Virtual Assistant with hands-on training in logistics and freight operations, including truck dispatching, air freight, and sea freight coordination. I am trained in supporting day-to-day logistics tasks such as shipment tracking, carrier communication, documentation, and operational support.
In addition to logistics, I bring solid professional experience in customer service and technical support, handling complex concerns with accuracy and empathy. I've also worked as a Chargeback and Investigation Analyst, where attention to detail, compliance, and problem-solving were critical.
I have experience supporting accounts payable and receivable, data entry, record keeping, and general administrative tasks, making me a well-rounded support professional for growing businesses.
While I continue to expand my logistics expertise, I am highly trainable, process-driven, and committed to following SOPs and delivering dependable support to logistics companies, freight forwarders, and operations teams.
