I am an Operations and Systems Specialist with experience leading process improvement initiatives, building scalable operational workflows, and aligning cross-functional teams across international environments. I have worked with clients in the UK, United States, and Canada, supporting startups and service-based businesses in strengthening internal operations and performance visibility.
With a strong background in data analytics and business intelligence, I leverage advanced Excel, Google Workspace, Google Apps Script, and Power BI to design structured systems for onboarding, billing, financial tracking, and reporting. My work focuses on improving operational efficiency, reducing manual workload, and ensuring accountability across departments.
I have established SOPs from the ground up, built internal tracking systems to prevent revenue leakage, automated communication workflows, and implemented monitoring dashboards that improved turnaround time and on-time account performance.
My approach combines analytical thinking, process structuring, and stakeholder coordination to ensure operations are scalable, measurable, and aligned with business objectives.
Verified
