Hello prospective client!
I bring over 12 years of experience as a virtual assistant and customer support specialist, honing essential qualities and skills vital for delivering exceptional customer service. Committed to maintaining a strong work ethic, I thrive in multitasking environments and approach my work with a genuine passion.
- 12 years of experience in customer support, handling calls, and email/chat from various countries and nationalities.
- 3 years of real estate MLS listing experience with Lead Agent - Customer support role and Real Estate Coordinator for rental properties.
- 3 years of technical support experience (Time-Warner cable company), Sales and Retention accounts
- 2 years as a hotel and flight reservation specialist in a travel account (-----------)
Working on many brands and accounts from around the world has given me a vast knowledge of e-commerce-based projects and dropshipping businesses. Proficient in a wide range of platforms,
I possess in-depth knowledge of Follow-Up Boss, -----------, Mailchimp, Wix, Asana, Confluence, Shopify, Zendesk, Helpdesk, Gorgias, Shipfusion, and Microsoft tools. I am also well-versed in adding properties to the MLS.
I thrive on being able to learn new things and am always willing to take on new tasks. I desire to help all my clients organize their lives/businesses as well as take on any task to help them be more productive.
Let's work together!
