Business Operations Manager with 11+ years of experience across banking, accounting, human resources, recruitment, administration, and business operations.
I spent 8 years in the banking industry, developing expertise in accounting operations, reconciliations, compliance, financial administration, and customer service.
I also gained experience providing part-time bookkeeping support to Australian-based businesses, further strengthening my accounting and financial administration skills.
For the past 4 years, I have been supporting a Singapore-based cleaning and manpower company, where I progressed into a managerial role overseeing Operations, Accounts, HR, Recruitment, and Administration while working remotely.
Working closely with the Director, I help manage day-to-day business functions, enabling leadership to focus on strategic growth, client relationships, and business development. I am trusted to oversee workforce planning and scheduling, payroll review, bank reconciliations, accounts receivable and payable coordination, recruitment, work permit processing, contract preparation, manpower deployment, and operational support.
My role bridges multiple business functions—from finance and administration to people management and operations—ensuring processes run efficiently, teams are supported, and client requirements are met. I am known for being dependable, proactive, highly organized, and capable of managing competing priorities in fast-paced environments.
Core Areas of Expertise:
• Business Operations Management
• Team Leadership & Workforce Coordination
• Recruitment & HR Administration
• Payroll, Basic Bank Reconciliation & Accounts Management
• Quotation & Contract Management
• Work Permit Processing
• Process Improvement & Operational Excellence
• Remote Operations & Administrative Management
I am passionate about helping small businesses operate efficiently, building strong teams, and creating systems that support sustainable growth and long-term success.
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