I have been working for over 20 years. I have knowledge and experience in customer service, finance, digital marketing, and eCommerce. For 13 years, I worked with American and Australian companies as admin manager / operations manager/ project manager and managed teams of virtual assistants and web developers.
Some of my skills:
* Human resource management, team management, project management, training and development, quality assurance
* Development of training materials, process documentation
* Time management, planning and organization, judgment and decision-making
* Amazon, eBay, Walmart, Shopify, WooCommerce, Huboo, BigCommerce
* SEO, SEM, Google Analytics, Google Ads, Bing Ads, Google Console, Google My Business
* Google Apps, Google Docs, Worketc, Basecamp, Asana, Intervals, Salesforce, Zendesk, WordPress, MS Office (Excel, Word, PowerPoint), Edraw Max
* Customer support, phone/email support, tech support
* Research, transcription, data entry
