I am a dedicated Medical Virtual Assistant with over 2 years of experience supporting healthcare providers through administrative and patient support services. I am HIPAA trained and experienced in maintaining patient confidentiality while delivering accurate and efficient virtual assistance.
I assist medical practices with appointment scheduling, patient communication, insurance verification, medical records management, referral coordination, prior authorization follow-ups, and administrative support. I am comfortable learning and working with various Electronic Health Record (EHR) systems and healthcare software.
Before transitioning into healthcare, I gained more than six years of customer service and administrative experience in the BPO industry, where I developed strong communication, multitasking, problem-solving, and organizational skills.
I am detail-oriented, dependable, and committed to providing excellent support to healthcare professionals so they can focus on delivering quality patient care.
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