As someone, who has been in the BPO industry for a while now, I have learned and developed several skills that I think are essential for several niches. I have skills in basic customer service, content creation, moderator, quality assurance, SEO, and admin tasks. As a worker, I want to be known as hard-working, efficient, reliable, and trustworthy. One that is a team player that can communicate well with co-workers and shareholders.
