I keep things from falling apart — calendars, CRMs, half-finished SOPs, and the ten projects everyone forgot were due this week.
For the past 2+ years I've worked as an Executive Assistant and Operations Manager for a US-based sports and media company, tracking 10+ concurrent projects, managing investor and partner communications, and building the deadline systems that stopped things from slipping through the cracks. Before that, I ran full client lifecycles for a US real estate team — 150+ listings, 30+ appointments a month, zero dropped handoffs.
I hold a degree in Industrial Engineering, which sounds unrelated until you realize it's just the formal version of what I already do: find where a process breaks, fix it, make it hold without babysitting it.
