My professional journey commenced in 2013 as a Resolutions Expert - Escalations for eBay North America. This role provided me with invaluable experience in customer service, conflict resolution, and navigating complex situations. Following this, I transitioned as a Fraud Expert with JP Morgan and Chase, deepening my understanding of risk mitigation and data analysis.
Also, I held the position of Senior Sales Supervisor, leading a team dedicated to assisting authors with marketing and promoting their books. This leadership role allowed me to develop strong mentorship and team-building skills while fostering a collaborative and results-oriented environment.
Currently, I reside in Cebu City, Philippines. While my professional experiences have been diverse and enriching, I also cherish my personal pursuits. In my free time, I am passionate about exploring the natural beauty of the Philippines. With over 7,000 islands, our country offers an endless array of experiences, from breathtaking beaches and vibrant coral reefs to serene mountain retreats and captivating cultural encounters. These adventures allow me to recharge, broaden my perspectives, and appreciate the diverse tapestry of our nation.
