I’m an experienced E-commerce Customer Support Specialist with over 3 years of experience supporting Shopify stores, handling email and chat support, order management, refunds, and customer issue resolution. I’m proficient with tools like Shopify and Gorgias, and I’m comfortable working in fast-paced environments while maintaining high customer satisfaction. I’m detail-oriented, reliable, and focused on helping e-commerce brands deliver excellent customer experience while keeping operations organized and efficient.