*4 Years of BPO International Experience handling healthcare* 3 Years experience (& counting) of being a Medical Virtual Assistant handling US Healthcare* HIPAA Certified* Familiarity with various EMR/EHR & VOIP* Trained with Medical Records Retrieval, Prior Authorization, Insurance Verification, Patient Intake, Benefits and Eligibility, Invoice processing* Maintains professionalism with genuine connection to patients and doctors * Inbound and Outbound call handling* Great communicational skills
