Results-driven IT professional with strong technical expertise in network administration, system maintenance, and technical support. Skilled in troubleshooting hardware and software issues, managing IT infrastructure, and ensuring system security, availability, and uptime. Experienced in handling enterprise environments using Windows Server, Active Directory, network monitoring tools, and cloud platforms.
Proficient in providing both on-site and remote IT support, including remote troubleshooting, user administration, and system access management. Adept at supporting end-users, maintaining network performance, and implementing IT best practices. Proven ability to work in fast-paced environments, coordinate with cross-functional teams, and deliver reliable IT services efficiently.