I’m a Level 2 IT Support Specialist with 10+ years of experience supporting businesses in fast-paced, remote environments. I specialize in Microsoft 365, Intune, Entra ID (Azure AD), Windows & macOS support, and end-to-end user and device management.
I currently manage IT operations for an enterprise environment—handling onboarding/offboarding, endpoint security, workstation deployment, ticket resolution, and cloud administration. I’ve supported global clients through Accenture and understand MSP-style workflows, SLAs, and ticket ownership.
What I bring to your business:
- Microsoft 365, Entra ID, Intune, SharePoint admin
- Windows & macOS troubleshooting (L2/L3)
- Active Directory & identity management
- ServiceNow / ITSM ticket handling
- Cloud fundamentals (Azure & AWS)
- Reliable, independent, and detail-driven remote support
I don’t just fix issues—I own them until they’re resolved. If you need someone who can hit the ground running with minimal supervision, I’m ready to help.
