With over 10 years of professional experience, I have built my career around three core areas: Customer Support, E-commerce Operations, and Creator Management.
My background in customer service has allowed me to develop strong communication, problem-solving, and relationship-management skills through phone, email, chat, and social media support. I take pride in delivering exceptional customer experiences while maintaining professionalism and efficiency.
In e-commerce, I have managed daily operations for Amazon businesses, including customer support, order fulfillment, product listing coordination, and cross-functional team management. This experience strengthened my ability to manage workflows, improve processes, and support business growth.
Most recently, I have worked closely with digital creators, overseeing day-to-day operations, coordinating content initiatives, managing internal teams, monitoring performance, and serving as the bridge between creators and management. This role has enhanced my skills in project coordination, stakeholder communication, and operational leadership.
I am highly organized, adaptable, detail-oriented, and comfortable working in fast-paced remote environments. Whether supporting customers, managing operations, or coordinating projects, I am committed to delivering reliable results and contributing to long-term business success.
