Hi there, I’m Fel — your go-to tech expert for making IT simple, secure, and stress-free. I’m a Senior MSP Systems & Cybersecurity Engineer with 17+ years in IT, specializing in Microsoft 365, Azure, GoHighLevel, Automation, Zero Trust, Okta IAM, and CMMC/NIST/CIS compliance. I resolve high-impact, complex issues as a senior escalation resource in multi-tenant MSP environments.
Key achievements & capabilities:
• Led tenant-to-tenant migrations for 1,000+ users with zero downtime and zero data loss
• Strengthened security posture with MFA, Conditional Access, Intune compliance, EDR, and vulnerability remediation
• Implemented automation and workflow optimization, reducing repetitive tasks by up to 40%
• Managed Fortinet & Meraki networks, Windows Server & Active Directory, and virtual workspaces
• Delivered proactive documentation, knowledge transfer, and IT lifecycle management
My approach combines meticulous planning, risk mitigation, and clear communication to keep business operations running smoothly.
Here’s what I can help with:
Computer & IT Support
• Troubleshooting Windows and Mac systems, virtual desktops, and cloud environments.
• Device setup, maintenance, migration, and recovery.
• Remote or onsite support tailored to your needs.
Managed IT & MSP Services
• Think of it as your own IT department without the overhead.
• I manage systems, networks, and security proactively to reduce downtime.
• Optimized workflows and automation to save time and cut repetitive tasks.
Cloud & Microsoft 365
• Admin, migration, and hybrid/cloud setup for Microsoft 365 and Google Workspace.
• Tenant-to-tenant migrations, email hosting, and Microsoft/Azure integration.
• Virtual workspace deployment and cloud infrastructure management.
Security & Compliance
• Zero Trust, Okta IAM, Intune, Defender, MFA, Conditional Access, and EDR.
• Vulnerability assessment, remediation, and regulatory compliance (CMMC, NIST, CIS).
• Firewall & network security with Fortinet and Meraki, Email, DNS & Hosting Support
• Microsoft 365 & Google Workspace email setup, troubleshooting, and security.
• DNS, SPF, DKIM, DMARC configuration for reliable email delivery.
• WordPress and web hosting support across major platforms.
What it’s like to work with me:
• Friendly, clear communication — no tech jargon you don’t need.
• Fast, reliable, hands-on service with solutions that stick.
• Focused on reducing risks, minimizing tickets, and improving productivity.
Let’s schedule a free 30-minute consultation to discuss how I can help with your security transformation, compliance goals, Microsoft 365/Azure administration, MSP support, systems engineering, cybersecurity engineering, Okta administration, or urgent recovery needs — practical guidance, no fluff, just fast and proven results.
I bring calm to chaos. Whether you're scaling securely, strengthening your environment, or responding to an incident, I help stabilize, secure, and move things forward with confidence to deliver results.
• Helped several clients pass CMMC assessments in under 60 days
• Led CMMC and C3PAO client onboarding to the Microsoft 365 GCC High environment
• Hardened crypto wallet infrastructure, protecting $100M+ in assets
• Led ransomware response efforts, restoring 95% of systems within 48 hours
Thanks again for visiting my profile. You can invite me to your job post or send me a message to arrange a quick discovery call. I’m responsive, and all communication will remain within Onlinejobs.
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