Detail-oriented and results-driven IT professional with hands-on experience as a Level 2 Solution Specialist specializing in Microsoft 365 environments. Experienced in leading end-to-end email migrations, deploying Microsoft Defender for Office 365, and delivering administrator and end-user training sessions. Strong background in tenant administration, security configuration, and incident escalation handling. Passionate about modern workplace technologies, cloud security, and continuous skill development in Microsoft Intune and hybrid Windows Server environments.
