Hi! I'm an HR and Operations Virtual Assistant with over a year of hands-on experience at Amazon — one of the world's largest and most process-driven companies. In that time, I moved across three roles: Customer Service, Recruitment & Onboarding, and HR Advisory in Time & Attendance. I bring real, proven experience handling the kind of HR tasks that small business owners find most time-consuming and error-prone.
My strongest area is time and attendance management. I handle timecard corrections validated against raw data, PTO coding, Leave of Absence administration, and discrepancy resolution — including double punches and unrecorded system entries. I don't just process changes; I review and verify everything before acting, because I understand that a single error in timekeeping can affect an employee's paycheck, standing, and trust in the company. I also have solid experience in onboarding and documentation, having assisted hundreds of new hires through I-9 verification, background checks, and drug test coordination — earning over 700 positive candidate experience surveys in the process.
I am reliable, detail-oriented, and easy to communicate with. My background in customer service means I know how to handle people professionally — whether that's an employee confused about their timecard or a candidate nervous about their onboarding documents. I currently work full-time but am available for part-time remote work, and I am actively building my skills in HR tools like BambooHR to better serve clients. If you need someone dependable who brings Amazon-level process discipline to your team, I'd love to work with you.
