Hi, I'm Mara! With nearly a decade of experience as a Hotel Frontline Professional, I developed exceptional communication, organization, navigation of PMS and service skills while consistently representing brands with professionalism. In 2022, I transitioned into the Business Process Outsourcing industry, where I strengthened my digital expertise—managing CRM platforms, utilizing Google Workspace, coordinating with clients across multiple time zones, and supporting project deliverables with precision and timeliness.