Customer Support| Shopify | Gorgias | E-Commerce Customer Experience

I help eCommerce brands turn customer inquiries into positive experiences.

With 3+ years of customer service experience, including 2+ years supporting Shopify-based eCommerce businesses, I specialize in order management, customer retention, refunds, replacements, delivery investigations, and customer experience optimization. I've worked with fashion, beauty, home décor, wellness, and subscription brands across US, UK, European, and non-English-speaking markets.

I’m passionate about delivering fast, empathetic, and solution-focused support while helping brands build trust, strengthen customer loyalty, and maintain an outstanding reputation.

Always open to connecting with eCommerce brands, founders, and teams who value exceptional customer experiences.