I worked as a Virtual Assistant for almost 6 years with an American insurance agency, serving as an Insurance quote Specialist.
Aside from providing quality insurance quotes for personal lines insurance as my main task, I also handled insurance calls, including both service and sales calls, both inbound and outbound.
At the same time, I responded to customers' inquiries, concerns, and issues via email and SMS. I also engaged in cold calling and appointment setting, as my boss is a realtor. I effectively handled objections and converted leads into appointments. This experience honed my negotiation skills as well as problem-solving abilities.
Prior to becoming a Virtual Assistant, I worked in the call center industry for 8 years, handling various accounts such as financial, logistics, customer service, and sales.
I have solid work experience and a strong foundation. What sets me apart is my eagerness to learn and thrive on new challenges. I'm a team player with a solutions-oriented mindset, always focused on assisting and supporting effectively.
