I am a dedicated and detail-oriented Virtual Assistant with a strong background in travel coordination, administrative support, and customer service. With years of experience in managing bookings, organizing schedules, and handling client relations, I bring efficiency and professionalism to every task. Previously, as an Online Travel Agent, I provided personalized travel planning, managed reservations, and ensured seamless travel experiences for clients. My time as a Nanny/Housekeeper in Dubai further enhanced my time management, multitasking, and organizational skills—all crucial for a reliable remote assistant.
Let me just add my 10 month experience as a Retention Specialist for an American company Altice/Optimum. I negotiated with clients who wished to cancel subscription. With that scenario, I need to do everything to make that client stay and not leave us. On that 10 months of experience I was able to enhance my ability to establish rapport with clients also offer them all possible options available to convince the customer to stay.
