Customer Service and Sales Professional with 8+ years of experience in customer support, technical support, lead generation, appointment setting, and e-commerce operations. Skilled in delivering exceptional service across phone, chat, and email channels, resolving customer issues, and driving customer satisfaction. Proficient in Shopify, Gorgias, Salesforce, -----------, Pipedrive, Trello, and Easify. Strong communicator with proven problem-solving and relationship-building skills.