Executive Assistant | Operations & Customer Support Specialist | CRM | Project Coordination

You didn’t land on my profile by accident—maybe you just found the support your business has been looking for. 👋

Hi! I’m Rain, an Executive Assistant, Operations Specialist, and Customer Support Professional with 7+ years of experience supporting U.S.-based companies.

I’ve worked across executive support, business operations, customer service, workforce management, and travel & hospitality. I’m at my best when I’m helping busy teams stay organized, keeping things moving behind the scenes, solving problems, and making someone else’s workload a little lighter.

My professional experience includes supporting well-known brands and accounts such as -----------, Frontier Airlines, Meta, Amazon DSP, and Camp Copass.

Here’s what I can take off your plate:

• Executive & Administrative Support
• Calendar & Email Management
• Operations & Project Coordination
• Customer Support — Phone, Email & Chat
• CRM Management & Data Entry
• Documentation & Verification
• Reporting & Data Analysis
• SOP Creation & Process Improvement
• Workforce Management & Real-Time Monitoring
• Travel & Hospitality Support
• Appointment Scheduling
• Internet Research
• Team Coordination

Tools I’ve worked with:

Google Workspace • Microsoft Office • ClickUp • Slack • Notion • ChatGPT • HubSpot • Salesforce • Athena • Sabre • SkySpeed • Clarabridge • Zoom • Google Meet • Microsoft Teams

What can you expect fro-----------?

I’m someone who learns quickly, communicates clearly, pays attention to the little details, and can work independently without needing to be constantly reminded of what needs to be done.

I don’t just want to check tasks off a list—I want to understand how your business works, become someone your team can rely on, and make your day-to-day operations easier.

💼 About my rate

My listed rate is ₱450/hour, but it isn’t set in stone. I’m open to discussing compensation based on the responsibilities, schedule, scope of work, and overall opportunity.

Finding the right long-term role and a team where I can genuinely contribute is important to me, so please don’t let my listed rate stop you from reaching out.

Whether you’re looking for an Executive Assistant, Operations Coordinator, Administrative Assistant, Customer Support Specialist, or an all-around reliable right hand, I’d love to hear what you need.

Think we might be a good fit? Send me a message. Let’s chat! 😊