I am a highly experienced Customer Service and Loan Processing Specialist with strong skills in Customer Care, Online Chat Support, Sales, and Debt Collection. I have handled inbound and outbound calls, managed loan applications and approvals, and delivered excellent customer satisfaction throughout my career.I’m proficient in Salesforce Einstein, Citrix, Slack, -----------, Zendesk, RingCentral, Sloan, Microsoft Excel, Google Sheets, PowerPoint, and Gmail. I work efficiently, communicate clearly, and always maintain a professional attitude.I’m seeking a long-term role where I can use my experience to support customers, improve processes, and help the team achieve success.
