Billing, Accounts Receivable & Customer Support Specialist with 4+ years of experience across healthcare billing, insurance claims, accounts receivable, collections, customer support, and digital marketing. Experienced in managing end-to-end dental billing and insurance claims, including claim submission, insurance follow-ups, denial resolution, payment posting, account reviews, and aging management. Experienced in commercial collections, including reviewing aging reports, following up on outstanding balances, processing payments, and communicating with clients by phone and email. Also skilled in social media management, content creation, basic SEO, competitor research, landing pages, and marketing funnels. Detail-oriented, adaptable, and experienced in managing multiple responsibilities while maintaining accuracy and timely follow-through.
