I am a high-performance Back Office Specialist with extensive experience in the FinTech industry, specifically supporting major platforms like GCash. I specialize in high-volume data management and identity verification where precision and security are non-negotiable.
I have a proven track record of processing over 1,000 digital tasks per week while maintaining a 99% accuracy rate. My background is built on handling sensitive documents and maintaining system integrity under strict regulatory standards.
Core Work Competencies:
KYC & Compliance: Expert in verifying government IDs, utility bills, and identity documents to ensure onboarding compliance.
Fraud Detection: Skilled in identifying document inconsistencies and "red flags" to protect business security.
Data Integrity: Maintaining high-accuracy records within CRM and internal verification systems.
Advanced Spreadsheet Operations: Utilizing Google Sheets and Microsoft Excel for data validation, filtering, and large dataset handling.
Non-Voice Support: Efficiently resolving customer onboarding issues and managing verification-related inquiries.
Technical Reliability & Setup:
I provide 100% uptime and zero technical downtime for my clients through a professional-grade workstation:
System: Intel Core i5-7500 with 8GB RAM and SSD for fast processing.
Internet: Stable 300 Mbps high-speed connection.
Availability: Fully available for Night Shifts (3 PM – 12 AM PHT) to align with international business hours.
