I worked with Optum Global Solutions as customer service representative for UHC. I receive call from providers asking for patient's Eligibility information, benefits and I also process prior-authorization for Inpatient and Outpatient Procedures. I also processed and review claims.
I also worked as Medical Virtual Assistant for a client who specializes Sleep Medicine. I review claims for submissions, check denials, do paymsnt posting, answer billing questions from patients regarding their balance and creates prior authorization. I also worked as a Medical Biller for an Eye Clinic located in New York. I also have an experience as a Front desk who handles scheduling and inbound calls for internal medicine.