I have over 15 years of combined experience in customer service and virtual support roles. I spent 6 years in the BPO industry handling various international accounts, including sales, mobility, and telecommunications, where I developed strong communication and problem-solving skills. In addition, I’ve worked as an independent contractor for the past 9 years, providing virtual assistance and support services to clients across different industries. I’m highly adaptable, experienced in handling diverse customer concerns, and skilled at multitasking and managing multiple projects efficiently.