I am a HIPAA‑certified Medical Virtual Assistant with strong experience supporting healthcare practices across the US and Australia. Skilled in patient scheduling, appointment triaging, and high‑volume call handling using EMR systems and softphone platforms, I ensure seamless coordination between patients and providers while maintaining strict confidentiality. My expertise includes medical billing for Australian clients, where I manage invoices, process Medicare rebates, adjust claims, and handle item code submissions with accuracy. I also assist with medical records management, ensuring documentation is organized, compliant, and accessible for clinical teams. Known for combining compassionate patient support with technical precision, I help healthcare facilities streamline workflows, improve provider collaboration, and deliver efficient care remotely.
Verified
