Industrial Engineer with experience in virtual reconciliation, e-commerce operations, and support for crypto-based gaming platforms.
I handle financial and operational tasks such as payment reconciliation, Shopify order monitoring, and tracking of deliveries, remittances, and account balances. I also investigate discrepancies, process claims for lost or delayed items, and ensure accurate and reliable financial records.
I have hands-on experience supporting a crypto-based platform, including transaction monitoring, wallet activity checks, KYC verification, and back-office chat support.
I am familiar with tools and platforms such as Shopify, logistics and courier systems, Brevo, WordPress, Excel, and Google Sheets.
I am detail-oriented, organized, and able to work efficiently in fast-paced remote environments while maintaining accuracy and consistency.
Verified
