I am an experienced Collection Agent Specialist/ Customer Service Representative.
Projects Handled:
Westpac Bank Australia
St.George
AT&T USA
Alinta Energy
I did cross-training with various departments, which further broaden my capacity in this job.
Skills
fast-learner
multi-tasker
honest
English communication skills
I am familiar with the software and programs used to help keep track of accounts, and I have the skills to monitor and track invoices to keep the billing process current to ensure payments are being made according to the arrangements. When accounts become delinquent, I have the writing and verbal skills to send out notices and to make calls to remind the customers of their obligations and of the late fees that are incurring. I have all the necessary skills for an excellent Customer Service Rep.
I am confident in my ability to be an asset to the company, and I can't wait to share my knowledge and experience with respected clients here on this platform. I am looking forward to an interview with you.
