Experienced Medical Receptionist VA | HIPAA Certified | Behavioral Health Focus | Appointment Setter | Cold Calling | Property Mgmt | Admin Support ?
Hi! I’m Marvie -----------, a highly dependable and compassionate virtual assistant with 7+ years in customer service, 4 years in auto loan collections, and extensive hands-on experience in medical administration, appointment setting, and behavioral health front-desk support.
Specialized Medical Receptionist VA for Mental Health Practices
I’ve worked with mental and behavioral health clinics like Great Salt Lake Wellness, handling:
Appointment scheduling and confirmations
EMR/EHR navigation (SimplePractice, Open Dental, DrChrono)
Insurance verifications, ROI requests, and VA referrals
Compassionate communication with patients
HIPAA compliance (Certified)
Managing follow-ups, reminders, and admin tasks
What I Can Offer as Your Virtual Assistant:
Medical Receptionist & Admin Support
DM & Appointment Setter (inbound & outbound)
Cold Calling & Lead Generation
Back Office Admin & Data Entry
Real Estate VA—Property sourcing, deal analysis, -----------
Property Management—Short & long-term rental support
Debt Collection & Mortgage Retention Specialist (PHH Mortgage, Sykes)
ClickUp/Notion/Asana/Trello Admin
Social Media Content Creation (Canva)
Customer Service & CRM Systems (HubSpot, Follow-up Boss, GHL)
Mental Health & Behavioral Wellness Friendly
With my HIPAA training and experience working with mental health clinics, I understand the importance of patient confidentiality, sensitivity, and clear communication. I help clients maintain organized, caring, and professional front-desk operations—virtually.
Tools I’m Proficient In:
SimplePractice, DrChrono, OpenDental, ClickUp, Notion, Canva, Trello, GoHighLevel, Airbnb, Apollo, Mailchimp, HubSpot, GSuite, RingCentral, Calendly, COHO, Uplisting, and more.
Certifications & Training:
HIPAA Compliance | Medical Admin Course | Insurance Verification
Digital Marketing | Real Estate VA | Appointment Setting
Cold Calling | ? Patient Coordination
Let’s Talk!
Whether you're a mental health clinic, private practitioner, or real estate investor, I bring structure, empathy, and productivity to your business.
