I am a highly experienced Operations, Customer Support, Recruitment, and E-commerce professional with over 10 years of combined experience supporting US, UK, and Australian clients across multiple industries including logistics, e-commerce, property management, customer service, and talent acquisition.
My background includes managing high-volume customer support through phone, live chat, email, and social media while maintaining excellent customer satisfaction and operational efficiency. I have extensive experience in order management, shipment tracking, onboarding, recruitment coordination, logistics operations, KPI monitoring, and team supervision.
I am skilled in handling fast-paced environments that require multitasking, problem-solving, and strong communication. I have worked with platforms and tools such as Shopify, Zendesk, Gorgias, Reamaze, HubSpot, JazzHR, ShipStation, Guesty, Slack, Asana, Google Workspace, LinkedIn Recruiter, and many more.
Some of my strengths include:
• Customer Support & Live Chat Management
• Order Processing & E-commerce Operations
• Recruitment & Candidate Screening
• Logistics Coordination & Track-and-Trace
• Team Leadership & Operations Supervision
• CRM & Administrative Support
• KPI Monitoring & Process Improvement
• SOP Documentation & Workflow Management
I am highly organized, detail-oriented, adaptable, and committed to delivering excellent service and operational support. I can work independently with minimal supervision and thrive in remote work environments.
I have a complete remote work setup including:
• Reliable high-speed internet with backup connection
• Laptop/Desktop workstation
• UPS/Power Backup for uninterrupted work during outages
I am looking for long-term opportunities where I can contribute my experience, reliability, and strong work ethic to help businesses grow and operate efficiently.
