A highly motivated and results driven individual who has over 8 years of experience in the BPO industry, leading and developing successful team. Skilled in numerous fields, including: csr/tsr, training, and back office for telecommunication, insurance and financial accounts. Has the ability to handle complex task effectively and possess the confidence to work as part of a team or independently. Presently looking for a suitable opportunity for the position with a forward-thinking company where he can excel, deliver and achieve his potential while still maintaining a work life balance.