Virtual Assistant | Customer Support Specialist | Technical Support & Healthcare Experience
Detail-oriented and customer-focused professional with 4 years experience in technical support, billing and payment assistance, and healthcare customer service. Skilled in handling customer inquiries via phone and email while maintaining professionalism and accuracy.
EXPERTISE:
Customer Service
Data Entry and Documentation
Technical Support and Troubleshooting
Bills and Payments
Appointment Scheduling
Verification of health plans and benefits
Microsoft Office (Word, Excel, PowerPoint, MS Teams)
Google Workspace (Docs, Sheets, Gmail, Gmeet)
CRM Programs (Oracle Siebel, Salesforce, OHI)
Verified
