I have experience in customer support, online education, and hospitality, where I developed strong communication, problem-solving, and service skills. To prepare for e-commerce customer support, I built a portfolio of practical workflows using Shopify, Gorgias, Zendesk, Notion, Trello, and Google Workspace, covering WISMO inquiries, refunds, order management, and ticket handling. I'm looking for an opportunity to help e-commerce businesses deliver responsive and organized customer support.
