I have experience as a Medical Virtual Assistant in a telehealth family medicine clinic, assisting patients with consultation requests, demographics, medication refills, provider communication, and pharmacy coordination through phone, email, chat, SMS, and Slack. I also worked as a Virtual Assistant handling data entry, documentation, and medical licensing applications. In addition, I have 9 years of BPO experience, including 4 years in healthcare accounts, assisting with medication refills, insurance verification, enrollment, billing, and HIPAA compliance. I am teachable, eager to learn, and able to work with minimal supervision.
