Customer-focused and detail-oriented professional with a combined 7 years of extensive experience in Chat Support for both E-commerce (UK) and Airline industries (US), delivering timely and empathetic assistance to customers while resolving inquiries and issues efficiently.
Skilled in crafting marketing emails and managing property listings for vacation rentals, particularly in the competitive California market—ensuring increased visibility and engagement.
With Experience working in an Australian company, doing job creation, dispatch schedule management, and conducting follow-ups and client feedback to ensure smooth workflow and high customer satisfaction. Brings strong communication, multitasking, and problem-solving skills with a commitment to service excellence and operational efficiency.
