Trained Medical Billing VA — Fewer Errors, Cleaner Claims

I'm a Virtual Assistant with 14+ years in customer service, technical support, and digital operations, now trained and certified to support medical and healthcare practices with billing, patient coordination, and administrative workflows.

I've completed dedicated training in US and Canada Medical Billing (RCM, ICD-10/CPT coding, CMS1500/837P claims, EOB/ERA, denial management, AR aging), HIPAA/PIPEDA compliance, healthcare administration, and patient intake and client coordination. I'm new to the healthcare industry specifically, but not new to the work that makes a good Medical VA: handling sensitive information accurately, following strict processes, managing high ticket/case volume, and communicating clearly with clients and patients under time pressure.

Before this shift, I spent years resolving technical issues at a 98% satisfaction rating, managing CRM systems and client pipelines in digital marketing, and coordinating documentation for insurance policy inquiries. That background gave me a strong foundation in compliance-minded, detail-heavy work, which is exactly what billing and patient coordination require.

I'm looking for a practice or team willing to bring on a well-trained, reliable VA who can be trusted with patient data and billing processes from day one, and who will keep learning your specific systems fast. If you need someone dependable to build your medical VA support around, I'd welcome a conversation.

SERVICES OFFERED:
Medical billing support (claims prep, ICD-10/CPT coding assistance, EOB/ERA review)
AR follow-up and denial tracking support
Patient intake, scheduling, and client coordination
HIPAA/PIPEDA-compliant data handling and documentation
EHR/practice management software support (Kareo, Athenahealth, Jane App)
General VA support: inbox and calendar management, CRM organization, reporting


Ready to bring on a trained, compliance-minded Medical VA who takes patient data and your processes seriously? Message me and let's talk about how I can support your practice, starting with a quick call to understand your current workflow and where I can help right away.